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  • RFID: No More Hide and Seek

    Radio Frequency Identification (RFID) is a wireless, non-contact use of radio-frequency electromagnetic fields that transfer data for the purposes of automatically identifying and tracking tags containing electronically stored information attached to objects. An RFID system has two basic components: a reader and one or more uniquely ...
    Posted to CRI Lab Quality Advisor (Weblog) on July 14, 2016
  • Value-Based Mobile Technology

    Two powerful forces have converged to change the practice of laboratory medicine in ways never imagined a generation ago. These twin forces are the movement to value-based healthcare from the fee-for-service model and the rapid development of mobile technology, allowing for continuous healthcare monitoring of patients beyond the clinical ...
    Posted to CRI Lab Quality Advisor (Weblog) on June 22, 2016
  • Has Your Customer Service Kept Up?

    When we discuss all the changes that laboratories have to deal with—from technical and regulatory to evolving views of healthcare delivery and service expectations—we must include how these affect customer service. Customer service is involved in every phase of the laboratory operation; it is the face of the laboratory and, thus, reflects ...
    Posted to CRI Lab Quality Advisor (Weblog) on April 11, 2016
  • Do You Speak IT? (Part 2)

    Today, we continue with our discussion of commonly misused terms in healthcare information technology (IT). The recent and rapid development of this technology, as well as the evolving applications of these same terms, opens up the possibility of misinterpreted use. It’s important to ensure that we are all on “the same page” when using these ...
    Posted to CRI Lab Quality Advisor (Weblog) on January 11, 2016
  • Do You Speak IT? (Part 1)

    I recently read an interesting article1 in Health IT and CIO Review that discussed commonly misused IT terms in the healthcare profession. The fact that these terms are misused so frequently is not solely due to misunderstanding or unfamiliarity; it reflects how new the field of healthcare IT is and how the meaning and interpretation of this ...
    Posted to CRI Lab Quality Advisor (Weblog) on December 21, 2015
  • More Negative Press for the Laboratory

     A little while ago I wrote a blog in which I referred to a great, balanced, intelligent article written about the medical laboratory  and printed in The US News and World Report. That article was remarkable by its rarity. I asked my readers to respond directly to the writer, thanking her for a positive article. Many of ...
  • Get Back to Basics: Ebola and Other Things

    It is extremely important to get back to basics in whatever we do. This simple edict is so often ignored because- well, because it is so basic. We tend to go for the complicated and glitzy. I thought about this truism when the CDC issued its new more rigorous guidelines this past Monday. There is nothing really complicated about the ...
  • Ebola Outbreak: What Do You Tell Friends?

    The most recent Ebola Virus outbreak has made the national news. This highly contagious virus of the family Filoviridae, genus Ebolavirus causes a hemorrhagic illness that approaches 90 percent mortality. This latest episode in West Africa has claimed the lives of over 600 people, but has made the news largely because it is ...
  • What Do Obamacare and Best Buy Have in Common?

      The debate about the serpentine, complicated Affordable Care Act (so called Obamacare) continues. Aspects of the bill phase in over time, we know. It is also commonly accepted that many more individuals will be insurable and insured; creating a greater potential pool of consumers of medical laboratory tests. Most people will continue ...
  • No Emmy for My Hard Work?

    I love attending parties. For one, I get to unwind and spend time with friends. But I also love the opportunity of meeting new people and hearing about their lives. I have long realized that I learn much more from listening than I do from talking and there is no shortage of folks wanting to talk, especially at a party. This last Friday I attended ...
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