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  • Training Isn’t Just Telling

    The laboratory profession is changing so quickly that sometimes it is hard to keep up. Not only are we impacted technologically with new tests, new modes of communication and new venues for storing and retrieving data, but we are seeing innovative use of advanced technologies for our routine testing (hello, LC/MS?). In addition, our whole ...
    Posted to CRI Lab Quality Advisor (Weblog) on October 2, 2014
  • Lab’s Role in Pay for Performance

      The concept of Pay for performance (P4P) is based on the use of incentives to encourage and reinforce the delivery of evidence-based clinical practices in health care; with the goal of better outcomes.   As the cost of healthcare has skyrocketed, major payers have adopted P4P as a way of curtailing costs while ...
  • What Do Doctors Want from the Laboratory?

    As anyone reads my writing knows I am a huge proponent of a more independent practice model for Medical Laboratory Scientists (and MLTs to a degree). A component of that model would be closer interaction with physicians and a willingness and ability to consult with physicians offering advice and information on medical laboratory ...
  • Are You More Than a Passive Technician?

      I recently saw a discussion on a Medical Laboratory page on a popular social networking site. Someone started off a thread detailing an encounter with a nurse in which a request was made that was so ludicrous it was funny. Others weighed in with accounts of their personal experiences: mostly questions or requests from nursing ...
  • What Message are You Sending?

      In business school my marketing professor was fond of saying, “Marketing is everything.” It was tempting to see this view as the opinion of an overzealous marketer who was trying to convince students of the need to create complex and obtuse business/marketing plans.  But as I continued the course, and long after graduation I ...
  • Not Another STAT, Please!

    Recently, CRI had a webinar, titled “Effective Laboratory Utilization: New Health Care Models,” and somehow the word utilization made me think of STATs. It made me remember the years when I was right out of lab school and was often stressed out every time a STAT was dropped off in the lab.  For this week, let’s talk about the lab’s ...
    Posted to CRI Lab Quality Advisor (Weblog) on April 29, 2014
  • It's OK to Say You Don't Know

    I wish I knew everything, but I don't. On second thought: it would be pretty boring to have every fact at my finger tips and I never have to learn, to ask, research or dig for information. In any event, has someone ever asked you a question and you hesitated before admitting that you don't know the answer? I am the king of ...
  • Importance of Effective Onboarding

    A few years ago I was part of a team appointed by a national hospital company to study and make recommendations for staff retention. The organization had a horrendous record for turnover; in fact in some key areas like nursing assistants the turnover rate was 40 percent! Such a high rate was untenable because of its cost to the organization, but ...
  • The Power of Mornings

      I am just not a morning person. I decided a long time ago that my ideal job would be that of a stage actor, working at night, relaxing leisurely after work, going to bed way after midnight and then sleeping in the following morning. Most of us do not have that luxury, however, and we struggle with getting enough hours in a day. It is a ...
  • Wanna Buy a Credential?

    Since the ASCP took over the popular and progressive NCA in 2009, I have periodically received emails from medical lab professionals not happy with the merger for various reasons.  Prompted by this overwhelming response, I have previously blogged about this subject. I have also addressed the mixed response to the move. Recently I have ...
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