BROWSE BY TAGS
» On Our Minds (RSS)
Showing page 2 of 44 (432 total posts)
It appears that there is still some confusion among
laboratory personnel in differentiating QC from QA, and that this uncertainty
has been compounded by the introduction and implementation of the
Individualized Quality Control Plan (IQCP). These are different concepts, and
it is important to understand these differences—both from the ...
It's that time of year again, when we celebrate and acknowledge Medical Laboratory Professionals (technicians, scientists, specialists, pathologists and others).
I receive a lot of email and read several misleading posts about ''Lab Week.'' So I am essentially reprinting a primer to share with colleagues.
The American ...
One of the phrases I hear lately is “we need to move the needle,” meaning enough effort has to be put into change to not just make it stick, but change what matters. This might be customer satisfaction scores, test volumes, or cost containment.
If there’s one thing that change has taught me, it’s that no matter how much things change they seem to ...
When we discuss all the changes that laboratories have to
deal with—from technical and regulatory to evolving views of healthcare
delivery and service expectations—we must include how these affect customer
service. Customer service is involved in every phase of the laboratory operation;
it is the face of the laboratory and, thus, reflects ...
The laboratory is a unique clinical department. The possible tests and their associated billable codes that are routinely ordered day in and day out can number in the thousands or even tens of thousands. The big moving target is referral lab testing, which may change according to where it is forwarded, reflex testing, or method changes. I spend a ...
profession ages and many of us lumber towards retirement, it is often hard to
be optimistic. Many are burnt out and never miss an opportunity to tell those
just entering the profession what a mistake they are making.
social media quite a bit, partially to feel the pulse of fellow professionals.
I am especially ...
A few months ago the physician group American Osteopathic Association (AOA) which represents osteopathic physicians (they use the credential DO instead of MD) embarked on a branding campaign for their profession.
Some clever marketer decided to use the physician credential and title the campaign “Doctors that DO.” What could possibly be wrong ...
We are rapidly approaching Medical Laboratory Professionals
the annual celebration of the medical laboratory profession, and those who play
such a vital role in the delivery of quality healthcare. It has been celebrated
annually since 1975, during the last full week of April, and once again, the
vital role of the laboratory is ...
The Joint Commission National Patient Safety Goal 2 is to improve communication. For a laboratory, this means reporting critical results on a timely basis. Labs have to define critical results, by whom and to whom they are reported, and an acceptable length of time between “availability” and reporting.
Have computers lengthened our reporting ...
The importance of properly managing inventory so that supplies
for all phases of testing in your laboratory are available, accessible and
in-date is critical, not only for providing quality patient care, but for the
fiscal solvency, operational efficiency, customer service and staff morale of
The goals of any inventory ...