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Recently, CRI had a webinar, titled “Effective Laboratory
Utilization: New Health Care Models,” and somehow the word utilization made me think of STATs. It made me remember the years
when I was right out of lab school and was often stressed out every time a STAT
was dropped off in the lab. For this
week, let’s talk about the lab’s ...
The more I deal with process design, the more I suspect human error is systemic. Not that we are flawless workers -- one author parses mistakes and slips by intention or outcome -- but we give the system a pass too often and blame human error. We work within complex systems, and our own techniques, memories, and attitudes are part of that ...
it’s that time of year again. This week we turn our attention to celebrating
medical laboratorians. It is the one
week out of the year when we highlight the very important role played by those
of us who practice in the laboratory.
Although the information we provide is so vital to healthcare, we are ...
Each morning in our laboratory, we round the wards to review charts and talk to nurses and doctors about care related to lab issues. We’ve been doing this for a couple of years. This year we added patient rounding.
The idea is simple: each morning we choose one or two patients and do a “check in” to say hello, introduce ourselves in the light ...
It’s inevitable. Sooner or later as healthcare professionals we become patients ourselves or our family members are patients. As insiders we are invaluable observers. We know how things should work. We know what to look for. Yet our input or feedback is less valued and seldom sought, another blog.
Recently in the ED with a family member I ...
my blog last month regarding to the HHS mandate that laboratories must grant patients
access to their lab results on request, my mailbox has been inundated with comments and questions.
A few questions were asked by more than one writer and so I thought I would
seek direct guidance from HHS and answer the most commonly asked ...
In part II of this blog, we will touch on Calibration and
Quality Assurance. These two areas are among the most common areas of
deficiencies and also tend to be frequently cited.Calibration: I get it. Out of sight, out of mind, right?
Calibration being missed is among the most common citations for laboratory
deficiencies. Some instruments have ...
At a recent lab manager meeting a group of us shared pet peeves. “What bugs me,” I said, “is when someone will pop into my office and say something like, ‘So-and-so went to break with so-and-so!’” They laughed but agreed this kind of complaining is common. “It’s like we’re back in Junior High,” one of them said.
There are two interesting ...
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is designed to protect a patient’s healthcare information from unauthorized disclosure among other things. Laboratories, for example, may do so “for treatment purposes without patient authorization, as long as they use reasonable safeguards,” by fax, email, telephone, etc. ...
had witnessed this situation many times before, but I still paid attention. ''It’s an instrument, not a machine,
stupid,” the MLS yelled to the entire room in general, and no one in particular, as she hung
up the phone. angrily. When questioned she explained that a physician had called wanting to know ...