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  • Get Back to Basics: Ebola and Other Things

    It is extremely important to get back to basics in whatever we do. This simple edict is so often ignored because- well, because it is so basic. We tend to go for the complicated and glitzy. I thought about this truism when the CDC issued its new more rigorous guidelines this past Monday. There is nothing really complicated about the ...
  • For the Best Results, Hire Professionals

    The late oil well firefighter Red Adair said, “If you think it’s expensive to hire a professional to do the job, wait until you hire an amateur.” During staffing shortages or budget crunches it can be expedient to hire a warm body but disastrous in the long run. Amateurs often don’t know what they don’t know, think they know more than they do, ...
    Posted to Stepwise Success (Weblog) on October 15, 2014
  • Is Your Lab Prepared for Ebola?

    Just a few short months ago Ebola was a disease in a far away continent. The greatest fear was that with our internationally mobile population a case or two might slip into the USA. Then 2 Americans in Liberia contracted the disease and were flown back amongst great fanfare to Atlanta's Emory Hospital where they were treated for several weeks, ...
  • What’s Your Lab Doing about IQCP?

    Why do we run quality control in the laboratory? The simple, obvious answer is to ensure that the entire test system working together is able to produce reliable results. The rub lies in the concept of reliability. So we run QC based on manufacturer’s directives. But how does the manufacturer come up with its recommendations for a kit, set of ...
  • The Cult of Busy

    A hospital’s culture defines how it responds to customers and crises, whereas a cult is defined by the dictionary as “a group or sect bound together by veneration of the same thing, person, ideal, etc.” Cults have ideology, rituals, and symbols. Most hospitals have a cult of busy. Ideology - the belief that “busy” means “important,” no ...
    Posted to Stepwise Success (Weblog) on October 6, 2014
  • Training Isn’t Just Telling

    The laboratory profession is changing so quickly that sometimes it is hard to keep up. Not only are we impacted technologically with new tests, new modes of communication and new venues for storing and retrieving data, but we are seeing innovative use of advanced technologies for our routine testing (hello, LC/MS?). In addition, our whole ...
    Posted to CRI Lab Quality Advisor (Weblog) on October 2, 2014
  • Undesired Outcome

    Our modern world has seen some unintentional, insane acts, but what I am about to write about borders on chilling thoughts. Over the weekend, a friend of mine mentioned that there seems to be a problem with contaminated water being used to dilute pesticides sprayed on fresh foods. Virologists and food scientists are looking into ...
    Posted to The Power of Two (Weblog) on September 30, 2014
  • Lab’s Role in Pay for Performance

      The concept of Pay for performance (P4P) is based on the use of incentives to encourage and reinforce the delivery of evidence-based clinical practices in health care; with the goal of better outcomes.   As the cost of healthcare has skyrocketed, major payers have adopted P4P as a way of curtailing costs while ...
  • Why We Work

    Middle managers are often told to “engage” employees with buzzwords and gimmicks: empowerment, inclusion, work teams with stupid names made of acronyms, action plans, team huddles, and good old-fashioned delegation. We need to train our replacements, mentor those with potential, tell stories, emphasize cultural values, give feedback, hold people ...
    Posted to Stepwise Success (Weblog) on September 12, 2014
  • Medical Lab Science to be Featured on Television

      The medical laboratory science   profession will be featured on the Leading Edge, an award-winning program on public television that examines impactful subjects and helps to educate the public about topics they might not otherwise know about; or know very little about    A glitzy, professional video ...
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