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  • Why We Work

    Middle managers are often told to “engage” employees with buzzwords and gimmicks: empowerment, inclusion, work teams with stupid names made of acronyms, action plans, team huddles, and good old-fashioned delegation. We need to train our replacements, mentor those with potential, tell stories, emphasize cultural values, give feedback, hold people ...
    Posted to Stepwise Success (Weblog) on September 12, 2014
  • Medical Lab Science to be Featured on Television

      The medical laboratory science   profession will be featured on the Leading Edge, an award-winning program on public television that examines impactful subjects and helps to educate the public about topics they might not otherwise know about; or know very little about    A glitzy, professional video ...
  • We Never Got The Result

    “We never got the result!” is our most common complaint, followed closely by “My doctor never got the result!” It is frequently delivered in an accusatory tone instead of the more accurate “We can’t find it. Did you send it?” Or even, “Did you perform the test?” We hear the latter once in a while. We look up the patient who hasn’t been seen ...
    Posted to Stepwise Success (Weblog) on August 20, 2014
  • What Do Doctors Want from the Laboratory?

    As anyone reads my writing knows I am a huge proponent of a more independent practice model for Medical Laboratory Scientists (and MLTs to a degree). A component of that model would be closer interaction with physicians and a willingness and ability to consult with physicians offering advice and information on medical laboratory ...
  • Explaining Ourselves

    According to US News and World Report, the top five “best jobs” in 2014 are: software developer, computer systems analyst, dentist, nurse practitioner, and pharmacist. We make the list, too: phlebotomist is #16 and clinical laboratory technician #22. These jobs “offer a mosaic of employment opportunity, good salary, manageable work-life ...
    Posted to Stepwise Success (Weblog) on August 11, 2014
  • Do Older Techs Hate Change?

    If there’s anything a lifetime of change teaches us, it’s that change never matches the hype. At some point in your career you’ve heard and seen it all: staffing ideas, alphabet soup, meeting gimmicks, efficiency notions. Like hornets, buzzwords are best left undisturbed, because after a while we’re allergic to their sting. Or are ...
    Posted to Stepwise Success (Weblog) on August 6, 2014
  • Less is More: Time to Discontinue Redundant Processes

      As laboratorians we tend to be masters (and mistresses) of multitasking and completing tasks. Ever wondered why we have so many checklists, worksheets and forms? Computerization has simply moved some of that documentation to a new format.   OK, so as scientists we do need to have checks and balances, we must ...
  • Ebola Outbreak: What Do You Tell Friends?

    The most recent Ebola Virus outbreak has made the national news. This highly contagious virus of the family Filoviridae, genus Ebolavirus causes a hemorrhagic illness that approaches 90 percent mortality. This latest episode in West Africa has claimed the lives of over 600 people, but has made the news largely because it is ...
  • Are You More Than a Passive Technician?

      I recently saw a discussion on a Medical Laboratory page on a popular social networking site. Someone started off a thread detailing an encounter with a nurse in which a request was made that was so ludicrous it was funny. Others weighed in with accounts of their personal experiences: mostly questions or requests from nursing ...
  • Here's to Your Independence

    I do not often repeat posts, blog or articles. However I have received several requests for a repost of this blog. One kind reader from Massachusets wrote, ''That is the singular most emotional call I have read in a while. Please reprint on July 4th. Do not just refer to it give a link. Please reprint it so when anyone logs on ...
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