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Laboratories have policies about what and when to call results to providers. Usually, these are critical values or those that significantly delay treatment e.g. a positive antibody screen in the blood bank. We all have at least one story about that time a provider on call couldn’t be reached, was angry when he or she got the call, or claimed the ...
are differences all around us: at work, in society, and even in our own family
or circle of friends. We tend to focus on the differences a lot. Just look at
the news and see how all of societal ills are being blamed on those who are different
weekend I have been catching up on my reading. I just read ...
Vacation time - PTO (paid time off) or ETO (earned time off) - is a benefit offered by many organizations. There are no federal regulations regarding what employers should do, but most who offer it do so on a seniority scale. The longer you work at an organization, the more time you earn off, with a peak average of 27 days a year for 15 or more ...
Consultant Rebecca Mazin complains on the website All
Business, “I have personally noted many examples of flagrant, highly inappropriate workplace texting.” What about your laboratory? Chances are, it’s happening regardless of policy
enforcement. A 2011 Pew Research Center report found that Americans age 18 to 29 receive five times as many ...
It’s easy to forget that interviewing is about buying and selling. It’s easy to be so focused on getting a job that you forget the importance of getting the right job. The wrong job (if you haven’t had one yet, just wait) can be miserable and all-consuming. Terrible jobs can cause burnout, cynicism, and make you dump laboratory medicine as a ...
Customer service has its bromides: follow the Golden Rule (treat customers as you want to be treated); the Platinum Rule (treat customers the way they want to be treated); exceed, don’t meet customer expectations, etc. But all this boils down to one simple assumption: the customer doesn’t work for you.
Since laboratories are point of service ...
A little while ago I wrote a blog in which I referred to a great, balanced, intelligent article written about the medical laboratory and printed in The US News and World Report. That article was remarkable by its rarity. I asked my readers to respond directly to the writer, thanking her for a positive article. Many of ...
Viruses make the rounds during the winter months, and here in northern Maine with Spring finally here we’re still seeing coughing, stuffy heads, and wheezing. Allergy season is fast on the heels of a winter season that never seemed to end.
I’ve not been sick, but coworkers have not been so fortunate. Some call in sick, others work out of guilt ...
April is a busy month. It is Alcohol, Foot Health, Autism, Hepatitis, Child Abuse, Humor, Facial Protection, Minority Health, Occupational Therapy, Sexually Transmitted Diseases,
Sport’s Eye Safety, and Woman’s Health and Safety Awareness Month, according to one 2014 marketing brochure. During the month there is a Healthcare Access Personnel, ...
goes without saying that we live in the world of social media. I am not ashamed
to say (maybe I should be) that this not-so-young guy spends way too much time
online. Among friends of my generation, I am the go-to guru for interpretation
of social media terms and recommendation for the latest technology or app. I get lots
of news on ...