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  • Why License Tour Guides but not Laboratorians?

      A recent article in the Economist made me chuckle. It covers in a deliberately humorous way, the story that tour guides in Washington, DC must be licensed, or face stiff fines.   The idea is that a certain body of knowledge is needed and the public can be fleeced or shortchanged if everyone and their uncle start ...
  • Direct Observation

    We watch each other work all the time. But do we observe? According to CLIA, the Technical Consultant is responsible for evaluating personnel competency i.e. “direct observation of routine patient test performance, including patient preparation, if applicable, specimen handling, processing, and testing.” The dictionary defines “observation” as ...
    Posted to Stepwise Success (Weblog) on June 22, 2012