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  • Speak For Yourself

    Industrialist Henry Kaiser (think steel, aluminum, and Permanente) said, ''When your work speaks for itself, don't interrupt.'' While our work speaks for us, others see us as test menus and reports with – perhaps – a vague notion of instruments, microscopes, and acronyms from watching House. Or – worse – our expertise is extrapolated from an ...
    Posted to Stepwise Success (Weblog) on January 6, 2010
  • I Got My Answer From the Nurse

    A hospital receptionist concerned about a lab report on her son came into the lab asking what a ''bicarb'' level meant. I printed a page from Lab Tests Online, a resource I often use for patients. When I walked it down the hall to her desk, she was putting down a telephone. ''That's OK,'' she said. ''I just ...
    Posted to Stepwise Success (Weblog) on January 28, 2009